Herbal Risings Academy

Privacy Policy

Effective Date: Upon Publication
Website: https://herbalrisings.com
Privacy Contact: support@herbalrisings.com

1. Introduction

Herbal Risings respects the privacy of its students, customers, and website visitors.

Herbal Risings is a Texas-based online education business operated by Chad Olshavsky as a sole proprietor, doing business as Herbal Risings (DBA registration pending approval).

We provide cannabis workforce education, professional development courses, herbal education, and related learning services through HerbalRisings.com and the Herbal Risings Academy platform.

This Privacy Policy explains what personal information we collect, how we use and protect it, when information may be shared, and how individuals may request access to, correction of, or deletion of their information.

By using HerbalRisings.com, you acknowledge that you have been provided this Privacy Policy.

2. Information We Collect

We collect information needed to operate our website, provide educational services, manage purchases, and maintain platform security.

Account and Contact Information

When you register or make a purchase, we may collect:

  • First and last name

  • Email address

  • Account username

  • Password credentials, stored using applicable security protections

  • Billing details and transaction-related contact information

  • Communications sent to customer support

Course and Educational Records

When you participate in courses, we may collect and maintain:

  • Course enrollments

  • Lesson completion and learning progress

  • Quiz attempts, answers, and scores

  • Course completion dates

  • Certificates issued

  • Certificate identification and verification records

These records are used to administer educational services, determine completion eligibility, issue certificates, and respond to student inquiries.

Purchase and Payment Information

When you purchase a course, we may collect or receive:

  • Purchased course information

  • Transaction amounts

  • Payment status

  • Order and transaction identifiers

  • Refund and payment dispute information

  • Billing information necessary for transaction records

Payments are processed by Stripe or another payment provider identified at checkout.

We do not need to collect or store complete payment card numbers or card security codes on the Herbal Risings Academy website. Payment providers process sensitive card information through their own systems.

Technical and Security Information

When you visit or use the website, our systems and service providers may collect:

  • IP address

  • Browser and device information

  • Operating system information

  • Date and time of access

  • Website activity and security events

  • Login and authentication activity

  • Cookie and session information

  • Approximate geographic information inferred from an IP address

This information supports website functionality, account security, fraud prevention, troubleshooting, and service administration.

3. How We Use Personal Information

Herbal Risings uses personal information to:

  • Create and maintain student accounts.

  • Process course purchases and enrollments.

  • Provide access to purchased educational content.

  • Track lesson progress and quiz results.

  • Determine eligibility for certificates.

  • Issue and verify certificates of completion.

  • Respond to technical support and customer inquiries.

  • Send essential account, purchase, and security messages.

  • Investigate unauthorized access, fraud, and misuse.

  • Maintain website functionality and security.

  • Meet applicable legal, accounting, and recordkeeping obligations.

We limit the use of personal information to legitimate operational purposes and other purposes disclosed at the time of collection.

4. Course Progress and Educational Records

Herbal Risings Academy maintains student educational records to support course participation and certificate issuance.

These records may include enrollments, lesson progress, quiz answers, assessment scores, and completion history.

Educational records are accessible to authorized personnel who need them to operate the Academy or assist students.

We do not intentionally make individual quiz answers, private student account details, or payment records available to the general public.

Course information may be updated over time, but previously earned certificates retain their original completion dates unless they are legitimately revoked.

5. Public Certificate Verification

Herbal Risings Academy offers a public certificate verification service.

Certificates may contain a unique verification number, QR code, or verification link.

Anyone with valid verification information may be able to view:

  • Student name

  • Course title

  • Course completion date

  • Certificate verification status

This service allows employers and other interested parties to verify that a student completed the identified coursework.

The verification service is not intended to publicly disclose student email addresses, payment information, private account records, or quiz answers.

Students may request removal of public certificate verification by emailing support@herbalrisings.com.

Requests will be reviewed and processed subject to applicable legal and recordkeeping obligations.

Removing public verification may prevent employers or other parties from independently verifying a certificate.

6. Payments and Stripe

Herbal Risings uses Stripe for digital course payment processing.

When you make a purchase, Stripe may collect and process payment card information, billing details, transaction identifiers, and fraud-prevention information.

Stripe processes information under its own privacy practices and applicable legal obligations.

Herbal Risings receives the information needed to confirm payments, manage purchases, provide course access, maintain transaction records, and respond to legitimate payment disputes.

For additional information about Stripe’s privacy practices, visit:

https://stripe.com/privacy

7. Cookies and Website Technologies

HerbalRisings.com uses cookies and similar technologies to support website functionality, student accounts, security, and purchase administration.

These technologies may include:

Essential and Functional Cookies

Cookies supporting account sessions, authentication, shopping and checkout functions, website preferences, and other necessary operations.

Purchase Attribution Cookies

Our WordPress and WooCommerce environment may use cookies that record information about how a visitor arrived at the website.

These cookies may operate on pages outside the checkout process.

Security Technologies

Security services may use cookies, IP address information, and technical data to identify suspicious activity and protect the website.

Third-Party Website Resources

Certain third-party resources, including externally hosted fonts, may receive technical information such as an IP address when a visitor’s browser requests those resources.

We do not currently intend to deploy additional advertising pixels or behavioral advertising trackers as part of the Academy launch.

Where applicable law requires consent or additional choices for nonessential cookies, we will provide the required controls.

Visitors can also manage cookies through their browser settings, although disabling certain cookies may interfere with login or checkout functions.

8. Analytics and Advertising

At the time this policy was prepared, our website audit did not identify active Google Analytics tracking or advertising pixels.

StatCounter was installed in the WordPress environment, but the audit did not identify active tracking code on public pages.

We do not currently sell personal information to data brokers or use student educational records for targeted advertising.

If we introduce additional analytics or advertising technologies, we will review the associated privacy requirements and update this policy and applicable consent mechanisms before using them.

9. Marketing Emails

Students may choose to receive promotional communications concerning new courses, educational offerings, discounts, and related news.

Marketing subscriptions are optional and require a separate choice where applicable.

Students may unsubscribe from promotional communications at any time using the instructions included in those emails or by contacting customer support.

Unsubscribing from marketing does not affect access to purchased courses.

We may continue sending essential messages concerning purchases, account security, course access, and other necessary services.

10. Third-Party Service Providers

Herbal Risings uses third-party services to operate and protect its website and deliver educational content.

Depending on the services in use, information may be processed by providers involved in:

  • Payment processing, including Stripe.

  • Website hosting and infrastructure.

  • WordPress functionality and ecommerce administration.

  • Website security, including Wordfence.

  • Geographic access controls and fraud prevention.

  • Email delivery and account communications.

  • Website resources, including Google Fonts.

These providers may process information as necessary to perform their services and, in some circumstances, for their own legally permitted purposes.

We do not authorize service providers acting on our behalf to use student information for unrelated marketing purposes.

We may also disclose information when required by law, to respond to lawful requests, protect legal rights, investigate fraud, or address security incidents.

11. Information Sharing and Sale

Herbal Risings does not sell student personal information.

We may share information with service providers when necessary to deliver courses, process payments, administer accounts, maintain website security, or comply with applicable law.

We do not publish student educational records except for the limited certificate verification information described in this policy.

We do not share private quiz answers or payment records for unrelated advertising purposes.

12. Data Retention

We retain personal information for as long as reasonably necessary to provide educational services, maintain relevant records, fulfill legal obligations, and protect the security of the website.

Our intended retention practices include:

Student Accounts and Course Progress

Account and educational records are generally retained while a student account remains active or while necessary to administer educational services.

Certificates

Certificate records may be retained to support ongoing verification of completed coursework, subject to student privacy requests and applicable recordkeeping obligations.

Routine Activity and Security Logs

Our approved retention target is 90 days for routine activity and security logs.

Certain records may need to be retained longer for active security investigations, legal obligations, fraud prevention, or dispute resolution.

The automated deletion process for routine logs is being implemented and must be verified before we represent the 90-day period as an automatic deletion guarantee.

Purchase and Financial Records

Transaction and accounting records may be retained for the periods required by applicable tax, accounting, fraud-prevention, and legal obligations.

Where information is no longer reasonably necessary, we will delete or anonymize it as appropriate, subject to technical and legal requirements.

13. Student Access, Corrections, and Account Deletion

Students may contact support@herbalrisings.com to request:

  • Access to personal information associated with their account.

  • Correction of inaccurate account information.

  • Deletion of their student account.

  • Information about personal data retention.

  • Removal of public certificate verification.

  • Assistance with applicable privacy rights.

We may require reasonable verification of identity before processing requests involving account information.

Account deletion ends access to purchased courses and associated student services.

Certain information may be retained where necessary to meet legal, financial, security, or recordkeeping obligations.

When requesting account deletion, students may choose to preserve public certificate verification or request its removal, subject to applicable requirements.

We will explain relevant consequences before completing a deletion request.

14. Privacy Rights for Residents of Certain States

Depending on where you live and which privacy laws apply to our business, you may have additional rights concerning your personal information.

These may include rights to request access, correction, deletion, or information about how personal data is processed.

We will review requests in accordance with applicable law.

California Residents

California residents may have additional rights under applicable California privacy laws.

To submit a privacy inquiry or request, contact support@herbalrisings.com.

Nevada Residents

Nevada residents may submit a verified request directing us not to sell covered personal information as defined by applicable Nevada law.

Requests may be sent to support@herbalrisings.com.

Herbal Risings does not currently sell personal information.

Texas Residents

Texas residents may have rights under applicable Texas privacy and consumer protection laws.

Requests may be submitted using the customer support email listed in this policy.

We will honor rights applicable to our business and the particular request.

15. Browser Privacy Signals and Third-Party Tracking

We do not currently operate advertising technology intended to track students across unrelated websites for targeted advertising.

Because our current website configuration does not include an advertising-based opt-out mechanism, browser Do Not Track signals do not change our ordinary essential cookie or security processing.

Where legally required, we will recognize and honor applicable opt-out signals for covered data processing activities.

Some third-party resources may independently receive technical information when loaded by a visitor’s browser. Their information practices are governed by their applicable privacy notices and legal obligations.

16. Data Security

Herbal Risings uses reasonable administrative and technical measures intended to protect student information.

These may include account authentication, access restrictions, secure payment processing, security monitoring, and other website protection measures.

No internet-based service can guarantee absolute security.

Students should use secure passwords and contact customer support promptly if they suspect unauthorized account activity.

17. Age Restrictions and Children’s Privacy

Herbal Risings Academy is intended for adults aged 18 and older.

Individuals under 18 may not create student accounts, purchase courses, or enroll in Academy educational programs.

We do not knowingly collect personal information directly from children under 13.

If we learn that personal information has been collected from a child in circumstances that violate applicable law, we will take appropriate steps to address the information.

Parents or guardians with concerns may contact support@herbalrisings.com.

18. External Websites

HerbalRisings.com may contain links to third-party websites or services.

These external sites operate under their own privacy policies and practices.

We encourage visitors to review the privacy policies of any third-party services they choose to use.

19. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in website operations, educational services, technology, data practices, or applicable law.

The most recent version will be published on HerbalRisings.com with its effective date.

When changes materially affect how personal information is used or protected, we will provide additional notice or choices when required or appropriate.

20. Contact and Privacy Requests

For questions concerning this Privacy Policy, requests involving personal information, or concerns about how data is handled, contact:

Herbal Risings Academy
Herbal Risings
Operated by Chad Olshavsky, Sole Proprietor
Texas DBA Registration: Pending Approval
Texas, United States

Website: https://herbalrisings.com
Email: support@herbalrisings.com

We will review privacy requests and respond within the time periods required by applicable law.